Type:
SHORT VERSION – MOST IMPORTANT INFORMATION
We care about your privacy, but also about your time. That is why we have prepared for you a shortened version of the most important rules related to privacy protection in connection with the use of the website www.orientana.pl.
If the above information is not sufficient for you, you will find further details below.
PERSONAL DATA
Administrator Your personal data within the meaning of the personal data protection regulations is Orientana Sp. z o. o. ul. Tamka 29/17 , 02-834 Warsaw, Poland. In matters concerning your data, you can contact us using the above address or write an e-mail to us at sklep@orientana.pl .
The Administrator, through the Website and other forms of communication, collects and processes the following personal data of Users provided during the registration process on the Website: name and surname, address of residence, e-mail address, telephone number, etc.
Right .
The provisions of the GDPR define your rights in connection with the processing of your data, which are:
You may request the implementation of each of the above rights, however, whether it will be possible to fulfill it will depend on the specific case and the rules specifying the method of implementing your rights described in Articles 12-22 of the GDPR. We encourage you to familiarize yourself with these provisions. For our part, we consider it necessary to explain to you that the above-mentioned rights are not absolute and will not apply to you in relation to all activities of processing your personal data. For your convenience, we have made an effort to indicate the rights you are entitled to within the framework of these operations in the description of individual operations of processing personal data.
We would like to emphasize that you always have one of the rights indicated above - if you believe that we have violated the provisions on personal data protection when processing your personal data, you have the right to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office).
You can also always contact us with a request to provide you with information about what data we have about you and for what purposes we process it. Just send a message to the address sklep@orientana.pl . However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. You can also use the e-mail address provided above in case of any questions related to the processing of your personal data.
The Administrator, via the Website and other forms of communication, collects and processes the following personal data of Users provided during the registration process on the Website: name and surname, address of residence, e-mail address, telephone number, etc.
Security .
We guarantee the confidentiality of all personal data provided to us. We ensure that all security measures and personal data protection measures required by the provisions on the protection of personal data are taken. Personal data is collected with due diligence and properly protected against access by unauthorized persons.
Entities with which we share data .
We share your information in connection with orders placed in our online store:
Your data may also be made available to entities providing accounting, bookkeeping, legal and IT support, if this is necessary to provide the services.
In addition, we may share your information in connection with your use of our website and social media to:
Purposes and activities of processing
User account.
Orders .
Complaints and withdrawal from the contract .
Email contact
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies consent .
Analysis and statistics .
We use cookies to track website statistics. We use Google Analytics for this purpose, which involves the use of Google cookies. More information about Google Analytics can be found in the terms of use: https://marketingplatform.google.com/about/analytics/terms/pl/
Marketing .
We use marketing tools such as:
As part of your cookie settings, you can decide whether you consent to our use of Facebook Pixel in your case or not.
LiveChat.
In order to use the plugin available on the website, it is necessary to transfer your data to the Edrone.me messenger provider. More information can be found here: https://edrone.me/pl/privacy-policy/
Server logs
Voluntary provision of data .
All your data related to browsing our website and using it is provided voluntarily. In the case of cookies other than technical ones (enabling logging in and safe use of the website), providing data is not required (you can block these cookies at any time). Data necessary to set up an account, place an order, settle accounts and make complaints are necessary to achieve these goals. Failure to provide them will prevent you from shopping in our store.
Information on the processing of fanpage user data on Facebook and Instagram
General information aimed at users facebook.com/orientana/ and instagram.com/orientana/ - hereinafter collectively referred to as "Fanpage"
Data collection
How we use your data
Data collected during correspondence will be used solely for the purpose of responding to the query. Statistical data is used to create new advertisements, as well as to select the content displayed. All decisions are made in a non-automated manner.
Data storage time
Orientana Fanpage User data is stored until the end of use from the Fanpage, and then for the period specified in the Facebook Terms and Conditions.
Processing your personal data allows us to provide services, including maintaining your account, processing orders, contact related to the performance of the contract, and sending marketing information (including the newsletter). Personal data for processing which you have consented to will be stored until you withdraw your consent.
Personal data will be stored for the duration of the contract and for a period consistent with applicable regulations, taking into account the limitation of claims and tax liabilities. Personal data for processing which you have given consent will be stored until you withdraw your consent
The User has the right to view and change his/her personal data at any time, as well as to demand that the Administrator immediately delete them ("the right to be forgotten").
You can submit requests regarding the processing of personal data by e-mail to the address of the personal data administrator: sklep@orientana.pl
You have the right to lodge a complaint with the supervisory authority responsible for the protection of personal data, which is the President of the Personal Data Protection Office.
Information on joint data control with Facebook Ireland Limited
6. Opinions about the online store 1.1.The Online Store Customer has the option of voluntarily and free of charge issuing an opinion regarding purchases made in the Online Store. The subject of the opinion may also be an assessment, photo or review of a product purchased in the Online Store. 1.2. After making purchases in the Online Store, the Seller transfers the data necessary to create an email invitation to the company handling the survey process. The sending of surveys and the process of collecting opinions in forms is fully handled by TrustMate SA with its registered office at Bartoszowicka 3, 51-641 Wrocław. TrustMate SA sends the Customer an email with a request to leave an opinion and a link to an online form enabling it to be issued - the online form allows you to answer the Seller's questions regarding purchases, evaluate them, add your own description regarding the opinion and a photo of the purchased product. In the event of failure to leave an opinion after receiving the first invitation to leave an opinion, TrustMate may re-send the invitation. 1.3. An opinion may only be issued by a Customer who has made a purchase in the Seller's Online Store. 1.4. Opinions issued by the Customer are published by the Seller in the Online Store and the TrustMate.io business card. 1.5. The Customer may not use the opinion provided for any illegal activities, in particular for activities constituting an act of unfair competition towards the Seller, or activities violating personal rights, intellectual property rights or other rights of the Seller or third parties. 1.6. An opinion can only be issued for products actually purchased in the Seller's Online Store. It is prohibited to conclude fictitious/sham sales agreements for the purpose of issuing an opinion. The author of the opinion cannot be the Seller himself or his employees, regardless of the basis of employment. 1.7. An opinion may be deleted by its author at any time.
Your cart is currently empty.
Not sure where to start? Try these collections: